Services and Courses

Our experts offer the best solutions by customizing it to the specific needs of any organization.

Our Services


Business Continuity Services

Regardless of the size of your business, a business continuity plan can mean the difference between success and failure in the face of unforeseen circumstances. Click here for more information on the importance of Business Continuity. Let our professionals assist with any or all of the following services:

  • Business Continuity Plan (BCP)
  • Business Impact Analysis (BIA)
  • Hazards, Risks, and Vulnerability Analysis (HRVA)
  • Crisis Management Plan (CMP)
  • Crisis Communications Plan (CCP)
  • Information Technology Disaster Reduction Plan (ITDR)

Exercise Design Planning

Everyone wonders what could happen in the event of a disaster and what they could potentially do to overcome it. Let our experts test your organization by creating a full scale exercise plan that will ensure that all personnel from head management to the new employee will work together to achieve success in the face of disaster. Click here for more information on the importance of Exercising. Our services include:

  • Town Hall Meetings and Workshops
  • Tabletop Exercises
  • Single Incident Exercises
  • Full Scale Exercises
  • Simple and Complex Stakeholder Scenarios
  • Multi-Year Progression Exercise Planning

Risk Management

Risk cannot be avoided and in today's society there can be an overwhelming amount of risks. Click here for more information on the importance of Risk Management. Assessing risks through collaboration, understanding, and expertise, our team is ready to provide the following services:

  • Risk Analysis
  • Hazard Identification Risk Assessment (HIRA)

Critical Infrastructures

Technology is an integral part of business today. Proprietary information  and assets must be properly protected to avoid crises. Click here for more information on the importance of Critical Infrastructure Protection. Our team can help ensure your critical assets are protected and managed properly. Our services include:

  • Critical Infrastructure Assessment
  • Critical Infrastructure Design or Improvements

Our Courses

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Crisis Communications/Media Training Workshop 

Upon successful completion of this course, participants will:

  • Understand the importance of communicating quickly and effectively during an emergency;
  • Be able to communicate effectively, both internally and externally, during an emergency or crisis; and,
  • Be able to speak confidently to the media and the public in various settings, including one-on-one interviews, media scrums and press conferences.

Incident Command Post

Upon successful completion of this course, participants will:

  • Be able to properly site and setup a incident command post;
  • Be able to effectively keep track of all employees and equipment;
  • Be able to properly care for employees and stakeholders; and,
  • Be able to identify common communications failures and how to avoid them.

Community Emergency Preparedness

Upon successful completion of this course, participants will:

  • Understand the importance of creating an inclusive approach to community preparedness;
  • Understand the need to prepare; and,
  • Be able to employ effective methods of utilizing everyone within the community.

Mass Casualty and Evacuation Incidents

Upon successful completion of this course, participants will:

  • Be able to identify a potential Mass Casualty Incident (MCI) or Mass Evacuation Incident (MEI);
  • Learn the full spectrum of additional risks involved in an MCI/MEI;
  • Determine pre-planning requirements and additional resources necessary to   effectively plan for MCI/MEI; and,
  • Create an MCI/MEI appendix for the Emergency Response Plan (ERP).                                                                                                                                                                                                                                                                                                                                                                                         

Active Shooter or Intruder

Upon successful completion of this course, participants will:

  • Understand what an Active Shooter or Intruder scenario;
  • Be able to effectively utilize the RUN. HIDE. FIGHT. method;
  • Be able to plan appropriately for an incident; and,
  • Learn effective measures to create a best possible scenario.

RansomWare 101: Introduction and Employee Training

Upon successful completion of this course, participants will:

  • Be able to identify possible RansomWare incidents;
  • Be able to reduce the likelihood of being infected;
  • Be able to limit the damage incurred; and,
  • Use five easy steps to create a RansomWare policy.

Exercise Design and Planning

Upon successful completion of this course, participants will:

  • Understand the importance of exercising regularly;
  • Understand the exercise cycle;
  • Be able to distinguish between Discussion Based and Operational Based exercises; and,
  • Be able to plan basic exercises.

Emergency Operations Centre (EOC) Layout and Planning

Upon successful completion of this course, participants will:

  • Understand the importance of an EOC;
  • Be able to successfully site an EOC; 
  • Establish policies and procedures;
  • Be able to determine strategic stakeholders that need to be present in the EOC; and,
  • Be able to apply the levels of activation.

Emergency Operations Centre (EOC) Performance

Upon successful completion of this course, participants will:

  • Be able to rate their current performance levels;
  • Determine areas of weakness;
  • Determine root causes to problem areas;
  • Be able to apply strategies to improve performance; and,
  • Differentiate between personality issues and protocol problems.